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Frequently Asked Questions | |
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How long does it take to get installed? | |
| PROmanager will be up and running within 2 day of purchase. | ||
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| No. As long as you have Flash and Acrobat Reader installed no other installation is needed. | ||
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Is there software to install on staff equipment? |
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| No. | ||
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Can I use a Apple Macintosh? |
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| Yes | ||
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Can I use Unix/Linux? |
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| Yes | ||
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How much training is needed to use PROmanager? |
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| We include ½ a days training on purchase and most people are proficient after a couple of days use. | ||
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Do I need to be technical to administer and maintain PROmanager? |
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| No. We do all the maintenance needed, data backups, upgrades, etc | ||
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Can my non-technical staff use it? |
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| Yes. PROmanager is very easy to use and needs no technical knowledge at all. | ||
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Will there be support by phone? |
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| Yes, we have a dedicated support line. | ||
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Can I decide who gets email notifications and who does not? |
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| Yes. PROmanager has an administration section to set user rights. | ||
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Will PROmanager archive my old orders? |
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| Yes all orders are stored in the database and a PDF copy can be saved to your personal computer. | ||
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Can I decide which users can create orders? |
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| Yes you can set user rights to allow/disallow ordering privileges. | ||
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Are there any monthly/ongoing fees? |
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| Yes. Please see the pricing page for more details. | ||
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How many staff can use PROmanager? |
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| PROmanager has a per user license so you can have as many users as you like. | ||
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What if I need to integrate PROmanager with an existing system? |
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| It is possible to integrate PROmanager into other system. But this is dependent on a lot of different factors and will incur development charges. | ||
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